{ "id": 2759, "date": "2023-07-30T19:07:41", "date_gmt": "2023-07-30T19:07:41", "guid": { "rendered": "https:\/\/nakedspirit.ee\/?page_id=2759" }, "modified": "2023-07-30T20:16:23", "modified_gmt": "2023-07-30T20:16:23", "slug": "shipping-returns", "status": "publish", "type": "page", "link": "https:\/\/nakedspirit.ee\/eng\/shipping-returns\/", "title": { "rendered": "Shipping and returns" }, "content": { "rendered": "
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Shipping and Returns\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Shipping\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Delivery service in Estonia (domestic), Latvia and Lithuania<\/b><\/h4>

We are using local postal service <\/span>Omniva<\/span><\/a> (delivery is done either using courier or sending through parcel machine).\u00a0<\/span><\/p>

Delivery service International (we will ship worldwide)<\/b><\/h4>

We are using local postal service <\/span>Omniva<\/span><\/a><\/p>

Delivery service cost and time<\/b><\/h4>

The\u00a0 shipping\u00a0 cost\u00a0 depends\u00a0 on\u00a0 the\u00a0 location\u00a0 of\u00a0 the\u00a0 purchaser. The shipping cost is displayed when the\u00a0 purchaser places the order.<\/span><\/p>

All\u00a0 shipments\u00a0 within\u00a0 Estonia, Latvia and Lithuania\u00a0 generally\u00a0 arrive\u00a0 at\u00a0 the\u00a0 destination\u00a0 specified\u00a0 by\u00a0 the\u00a0 purchaser\u00a0 within 3-7\u00a0 business\u00a0 days\u00a0 of\u00a0 the\u00a0 date\u00a0 of\u00a0 entry\u00a0 into\u00a0 force\u00a0 of\u00a0 the\u00a0 contract\u00a0 of\u00a0 sale.<\/span><\/p>

All\u00a0 shipments\u00a0 outside\u00a0 of Estonia, Latvia and Lithuania are\u00a0 guaranteed to arrive within 14 business days.<\/span><\/p>

We have\u00a0 the right\u00a0 to ship\u00a0 goods in up\u00a0 to 45 calendar\u00a0 days in\u00a0 exceptional\u00a0 cases.\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t

Returns<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Right of withdrawal<\/b><\/h4>

We hope you love what you ordered. But in case you don’t, we’ll send you a new size, color, or style, or issue you a quick refund.<\/span><\/p>

If you wish to return or exchange your item, contact us at love@nakedspirit.ee. Please include in the subject line: “Return” in the email, include your full name, order number and delivery address. Please also let us know what is the main reason for the return.<\/span><\/p>

In order to receive a refund or exchange, you must notify us within 14 days of the delivery of your goods. Items must be unworn and in perfect condition and in their original packaging with all garment tags still attached. You are responsible for return shipping costs. We are not able to provide a refund for items that do not reach our office. We recommend tracking and insuring your return package.<\/span><\/p>

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Once approved, your refund will be processed and credit will be applied to your credit card or original payment method immediately but no later than after 14 days.<\/span><\/p>

Defective goods<\/b><\/h4>

Our online store is responsible for the non-compliance of goods sold to a purchaser with the terms and conditions of the contract or for deficiencies which already existed at the time of delivery and which occur within two years of delivering the goods to the purchaser. Within the first six months of delivery it is assumed that the defect was present at the time of delivery. It is the online store\u00b4s responsibility to prove otherwise.<\/span><\/p>

The purchaser has the right to turn to the online store within two months of the occurrence of a defect by e-mailing love@nakedspirit.ee. The online store is not liable for any defects arising after delivering the goods to the purchaser. If goods bought from the online store have defects for which the online store is responsible, the online store will repair or replace the defective goods. If the goods cannot be repaired or replaced, the online store shall return to the purchaser all of the payments involved in the contract of sale. The online store will respond to the consumer\u00b4s complaint in written form or in a form that enables written reproduction within 15 days.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>", "protected": false }, "excerpt": { "rendered": "

Shipping and Returns Shipping Delivery service in Estonia (domestic), Latvia and Lithuania We are using local postal service Omniva (delivery is done either using courier or sending through parcel machine).\u00a0 Delivery service International (we will ship worldwide) We are using local postal service Omniva Delivery service cost and time The\u00a0 shipping\u00a0 cost\u00a0 depends\u00a0 on\u00a0 the\u00a0 […]<\/p>", "protected": false }, "author": 1, "featured_media": 0, "parent": 0, "menu_order": 0, "comment_status": "closed", "ping_status": "closed", "template": "", "meta": { "_acf_changed": false, "site-sidebar-layout": "no-sidebar", "site-content-layout": "page-builder", "ast-site-content-layout": "", "site-content-style": "default", "site-sidebar-style": "default", "ast-global-header-display": "", "ast-banner-title-visibility": "", "ast-main-header-display": "", "ast-hfb-above-header-display": "", "ast-hfb-below-header-display": "", "ast-hfb-mobile-header-display": "", "site-post-title": "disabled", "ast-breadcrumbs-content": "disabled", "ast-featured-img": "disabled", "footer-sml-layout": "", "theme-transparent-header-meta": "enabled", "adv-header-id-meta": "", "stick-header-meta": "", "header-above-stick-meta": "", "header-main-stick-meta": "", "header-below-stick-meta": "", "astra-migrate-meta-layouts": "default", "ast-page-background-enabled": "default", "ast-page-background-meta": { "desktop": { "background-color": "var(--ast-global-color-4)", "background-image": "", "background-repeat": "repeat", "background-position": "center center", "background-size": "auto", "background-attachment": "scroll", "background-type": "", "background-media": "", "overlay-type": "", "overlay-color": "", "overlay-opacity": "", "overlay-gradient": "" }, "tablet": { "background-color": "", "background-image": "", "background-repeat": "repeat", "background-position": "center center", "background-size": "auto", "background-attachment": "scroll", "background-type": "", "background-media": "", "overlay-type": "", "overlay-color": "", "overlay-opacity": "", "overlay-gradient": "" }, "mobile": { "background-color": "", "background-image": "", "background-repeat": "repeat", "background-position": "center center", "background-size": "auto", "background-attachment": "scroll", "background-type": "", "background-media": "", "overlay-type": "", "overlay-color": "", "overlay-opacity": "", "overlay-gradient": "" } }, "ast-content-background-meta": { "desktop": { "background-color": "var(--ast-global-color-5)", "background-image": "", "background-repeat": "repeat", "background-position": "center center", "background-size": "auto", "background-attachment": "scroll", "background-type": "", "background-media": "", "overlay-type": "", "overlay-color": "", "overlay-opacity": "", "overlay-gradient": "" }, "tablet": { "background-color": "var(--ast-global-color-5)", "background-image": "", "background-repeat": "repeat", "background-position": "center center", "background-size": "auto", "background-attachment": "scroll", "background-type": "", "background-media": "", "overlay-type": "", "overlay-color": "", "overlay-opacity": "", "overlay-gradient": "" }, "mobile": { "background-color": "var(--ast-global-color-5)", "background-image": "", "background-repeat": "repeat", "background-position": "center center", "background-size": "auto", "background-attachment": "scroll", "background-type": "", "background-media": "", "overlay-type": "", "overlay-color": "", "overlay-opacity": "", "overlay-gradient": "" } }, "footnotes": "" }, "class_list": [ "post-2759", "page", "type-page", "status-publish", "hentry" ], "acf": [], "_links": { "self": [ { "href": "https:\/\/nakedspirit.ee\/eng\/wp-json\/wp\/v2\/pages\/2759", "targetHints": { "allow": [ "GET" ] } } ], "collection": [ { "href": "https:\/\/nakedspirit.ee\/eng\/wp-json\/wp\/v2\/pages" } ], "about": [ { "href": "https:\/\/nakedspirit.ee\/eng\/wp-json\/wp\/v2\/types\/page" } ], "author": [ { "embeddable": true, "href": "https:\/\/nakedspirit.ee\/eng\/wp-json\/wp\/v2\/users\/1" } ], "replies": [ { "embeddable": true, "href": "https:\/\/nakedspirit.ee\/eng\/wp-json\/wp\/v2\/comments?post=2759" } ], "version-history": [ { "count": 0, "href": "https:\/\/nakedspirit.ee\/eng\/wp-json\/wp\/v2\/pages\/2759\/revisions" } ], "wp:attachment": [ { "href": "https:\/\/nakedspirit.ee\/eng\/wp-json\/wp\/v2\/media?parent=2759" } ], "curies": [ { "name": "wp", "href": "https:\/\/api.w.org\/{rel}", "templated": true } ] } }